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Data and analytics give business officials and experts all sorts of insights on what the customers need from a business, but sometimes there are things that you can’t figure out with the help of data and market analytics only. This is where customer feedback comes in.
Customer feedback is with time becoming the keystone of growth initiatives. According to multiple surveys and research projects, the act of asking for feedback is enough to keep the customers on their toes and make them come back. When a business attempts to collect feedback from customers, it’s easy to get overwhelmed with the … Read More